FAQ’s

Do you accept my insurance?

E.O. Physical Therapy & Sports Performance does not accept insurance, as we are considered an out-of-network provider. We are a cash-based physical therapy practice, but honor other forms of payment including Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA). We provide a Superbill following each visit, which is a form used in healthcare that can be sent to your insurance provider for reimbursement. 

Please contact [email protected] for information regarding treatment session rates. 

Why don’t you accept insurance?

 At E.O. Physical Therapy & Sports Performance, we pride ourselves on providing superior care for your individual needs, giving you the ONE-ON-ONE time you deserve. For us to accept insurance and stay in business, we would be forced to see multiple patients at a time, diminishing the quality of your care. We VALUE YOU, putting an emphasis on world-class QUALITY and efficient RESULTS. This means you will get better, FASTER. At E.O. Physical Therapy & Sports Performance, you spend the ENTIRE session with a WORLD-CLASS Physical Therapist. 

We are not volume-based or bottom-line driven, and when put in perspective of a general insurance-based clinic, you are spending an abbreviated 15 minutes with the Physical Therapist, and 45 minutes with the support staff, sometimes paying a co-pay as high as $75 for B-grade services! It is not all the fault of the clinic, as the insurance companies are making it difficult to survive through progressively lower and lower reimbursement rates, forcing Physical Therapists to see up to 20 patients per day. 

At E.O. Physical Therapy and Sports Performance, there are no constraints to your care. You will receive one-on-one care from one of the best Physical Therapists in the world, who values your health as much as you do, and will get you back in the game quicker, stronger, and smarter.  

What is a Superbill?

A Superbill is an itemized form used by healthcare providers for reflecting rendered services, which will be submitted to payers (i.e. insurance companies) for reimbursement. This includes provider information, patient information and visit information. Superbills are different from receipts/invoices because they provide additional information regarding the visit (diagnosis and procedure codes) that are needed to get a claim approved.

Superbills can be submitted electronically or via mail. Most insurance companies have forms on their respective websites to process out-of-network claims. Please contact your insurance provider to determine the most efficient way to submit your Superbill.